【簡単作成】マニュアル作成ツール6選を徹底解説

通常業務があるし、マニュアル作成に時間かけられない

WordやPowerPointでのマニュアル作成が苦手…

新人教育や部署移動で来た人に、業務マニュアルは必要不可欠です。

しかし、手動で一から作成するのはとても大変であり、作成する時間がないという問題があります。

マニュアル作成ツールを使えば、多機能を駆使し、作成手順を簡略化できるので、高品質のマニュアルを短時間で作成することが可能です。

マニュアルを綺麗に残しておけば、作業負担の分担や、迅速な業務の理解につながるので、業務上のストレスを減らすことができます。

こちらの記事では、おすすめのマニュアル作成ツールをご紹介します。

マニュアル作成が増えてきて、マニュアル作成ツールの導入を考えている方におすすめの記事です。

おすすめのマニュアル作成ツールをざっくり言うと…”

認知度も非常に高い王道のマニュアル作成ツールである「Teachme Biz」
社内のあらゆる業務を一括管理でき、短尺の動画を簡単に作成・編集できる「toaster team」
豊富なマニュアルのテンプレートがあり、誰でも簡単にマニュアル作成できる「Dojo」
マニュアル作成ツールを選ぶ基準は、簡単な操作性、実際の業務で活用できる機能があるかどうか、丁寧なサポートがあるかどうか
マニュアル作成ツールを使えば、短時間でクオリティの高いマニュアルを作成できる

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マニュアル作成ツールとは

マニュアル作成ツールとは、マニュアル作成を手助けする機能を備えたソフトウェアのことです。

働き方改革で、テレワークが増えてきました。

テレワークは家で作業できますが、先輩社員から直接教えてもらう機会が減ってしまいます。

しかし、業務マニュアルがあれば人から直接教えてもらわなくても、業務内容を知ることができ、業務効率をグンとアップさせることが可能です。

業務マニュアルを作成する方法としてWordやPowerPointなどがあげられます。

しかしWordやPowerPointなどで業務マニュアルを作成しようと思えば、かなりの手間と時間がかかってしまいます。

マニュアルの作成に手間がかかりすぎては本末転倒です。

そのため、作業を効率良く行えるマニュアル作成ツールが注目されるようになりました。

マニュアル作成ツールを駆使すれば、作成手順の簡便化を図ったり、高品質な編集を誰でも手軽に行うことができます。

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マニュアル作成ツールで出来る事

実際にマニュアル作成ツールで何ができるのかをご紹介します。

マニュアル作成ツールで出来る事

綺麗なマニュアルを効率良く作成可能
属人化を防止して社内でナレッジを共有できる

綺麗なマニュアルを効率良く作成可能

様々な状況のマニュアルに適したテンプレートが豊富に用意されているので、文字や画像を挿入するだけで綺麗なマニュアルを作成することが可能です。

フォーマットや書き方を決めるところから始めると時間がかかってしまいますが、テンプレートが用意されていると悩まずに作成できるため、作成時間も短縮されます。

さらに、マニュアル作成ツールを使えば、自動的に必要な画面を適切なサイズでキャプチャーしてくれるものがあります。

WordやPowerPointで同じ作業をする場合、画像のサイズやトリミングを手動でしないといけません。

マニュアル作成ツールを使えば作業の手間はだいぶ改善されます。

属人化を防止して社内でナレッジを共有できる

マニュアルの作成や更新などが簡単にできるので、口頭伝承やその場限りのメモ書きだけで済ませていたような些細な内容であってもすぐにマニュアル化して共有できるようになります。

担当者しか知らない知識・経験を、誰でも参照可能なので、社内ナレッジをどんどん蓄積することが可能です。

社内ナレッジが蓄積されると、属人化が減り、誰でも業務の手助けをすることができます。

共有に優れたマニュアル作成ツールであれば、必要なマニュアルをすぐ検索できるため、分からない作業につまづく時間を減らすことも可能です。

マニュアル作成ツールの選び方

現在、たくさんのマニュアル作成ツールがあります。

せっかく導入するのならば自社のニーズに合ったツールを選ぶことが大切です。

こちらでは、参考のために、マニュアル作成ツールを選ぶ基準をご紹介します。

マニュアル作成ツールの選び方

簡単な操作ができるのか
ストレスなくマニュアルを活用できるか
充実したサポートがあるのか

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簡単な操作ができるのか

マニュアル作成ツールは、作成する人・利用する人・更新する人、各利用者にとって簡単に操作できるものじゃないといけません。

ツール側で用意された項目に従って入力していくだけでマニュアルが作成できるテンプレートが用意されていると簡単に操作可能です。

自動的に体裁が整うため、マニュアル更新の際にレイアウトやデザインの乱れを気にすることなく画像・文章の差し替えや追加ができます。

また、画像を挿入したい時、システムが自動的に必要な画面や動作説明文を取得してくれたりする機能もあります。

何の機能を、どれくらい簡単に操作できるのかを事前に調べておきましょう。

ストレスなくマニュアルを活用できるのか

マニュアルを積極的に活用してもらうためには、実際の業務の中でいかに必要なマニュアルにアクセスできるかが重要です。

欲しいタイミングでマニュアルを探すことができないと、結局時間がかかり使用者のストレスになります。

どのような検索機能があるのか、QRコードなどですばやく共有することができるのかなどを確認しておきましょう。

充実したサポートがあるのか

利用者に安心して使ってもらうために、充実したサポートがあるかどうかも大切です。

導入前にツールの使い方についてのトレーニングがあると、ツールのイメージを掴みやすくなります。

また、定期的なセミナー、質問対応(メール・電話)、継続的なサポートがあると、導入後に分からないところが出てきても安心です。

実際にマニュアルの読み手となる業務担当者にマニュアルを渡して、その手順書に沿って業務を進めてもらいましょう。

運用によって出されたフィードバックをもとに、マニュアルの修正や改善を行うとより良いマニュアルが出来上がります。

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まとめ｜マニュアル作成ツールを導入して業務効率を改善へ

こちらの記事では、おすすめのマニュアル作成ツールを6つご紹介しました。

マニュアル作成は働くうえでとても重要な仕事です。

分かりやすいマニュアルを残しておけば、業務効率を大幅に改善させることができます。

しかし、手書きやドキュメントに書いていくと分かりづらいですし、時間もかかってしまいます。

マニュアル作成ツールを使えば誰でも簡単で高品質なマニュアルを作成することが可能です。

マニュアルの作成に悩んでいる方は、マニュアル作成ツールの導入を考えてみてはいかがでしょうか。

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